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Blackout for BHOM

ProactivePack User & Administration Gui...

Enrichment maps for BigPanda

ProactivePack User & Administration Gui...

Deployment options

ProactivePack User & Administration Gui... Planning

At high-level, ProactivePack can be deployed in 3 ways : The standard product installation consists in installing ProactivePack on a server provided by the customer The appliance is a pre-configured VMWare image that contains the preconfigured ProactivePac...

Alert Tags for BigPanda

ProactivePack User & Administration Gui...

ProactivePack introduction

ProactivePack Appliance Guide V24.03 Planning

ProactivePack is a web-based application that provides administrators and users of BMC TrueSight and BMC Helix Operations Management (BHOM) with powerful tools that will help them in their daily tasks. Various modules co-exist in the ProactivePack platform. W...

Blackout for BigPanda

ProactivePack User & Administration Gui...

Appliance introduction

ProactivePack Appliance Guide V24.03 Planning

The ProactivePack Appliance contains a fully installed and pre-configured ProactivePack solution. It is provided as a Linux virtual machine provided in Open Virtual Machine Format (“.ova”). The appliance contains three ProactivePack environments: 1)      A p...

Self-Service Monitoring Portal (SMP)

ProactivePack User & Administration Gui...

Required network ports

ProactivePack Appliance Guide V24.03 Planning

The following table summarizes communication ports that need to be open between the different ProactivePack components. As all ports can be configured, only the default or typical values are presented.   Source Destination Port (default) ...

Dictionary Editor for Monityr-X

ProactivePack User & Administration Gui...

Access, users and passwords

ProactivePack Appliance Guide V24.03 Configuring the appliance

Access Initially, the network IP is retrieved from DHCP. The DHCP provided address can be found using VMWare VCenter or in the VM console :   The Appliance home page is available at https://<appliance IP>/   User and passwords Default users/passwo...

Blackout for Monityr-X

ProactivePack User & Administration Gui...

System Configuration

ProactivePack Appliance Guide V24.03 Configuring the appliance

In order to manage the appliance, a Webmin interface is available on https://<appliance IP>:1000/ It is also possible to log in to the machine itself using the “admin” linux user. The admin user can su to root (sudo su -) System keyboard layout The applianc...

Test Manager

ProactivePack User & Administration Gui...

DB Configuration

ProactivePack Appliance Guide V24.03 Configuring the appliance

In order to manage the appliance Postgres DBs, a “pgadmin” interface is available on https://<appliance IP>/pgadmin4/ It is also possible to log in to the machine itself using the “dbadmin@localhost.com” user.

Scheduler

ProactivePack User & Administration Gui...

ProactivePack configuration

ProactivePack Appliance Guide V24.03 Configuring the appliance

In order to integrate ProactivePack with your BMC environment, basic configuration stepss should be followed as described below. License upload If no license is set or expired (a license file is required for each of the ProactivePack instances), the followin...

REST API

ProactivePack User & Administration Gui...

Components management

ProactivePack Appliance Guide V24.03 Configuring the appliance

Apache server In order to restart http server, go to webmin / Bootup and Shutdown     Select service you would like to restart;   Click “Restart” at the bottom of the page:   You can also manage stop/start/status using systemctl command li...

Appliance prerequisites

ProactivePack Appliance Guide V24.03 Planning

The .ova file can be run on VCenter 7.0 or above. For network prerequisites, see Required network ports