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ProactivePack introduction
ProactivePack is a web-based application that provides administrators and users of BMC TrueSight and BMC Helix Operations Management (BHOM) with powerful tools that will help them in their daily tasks. Various modules co-exist in the ProactivePack platform. W...
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Appliance introduction
The ProactivePack Appliance contains a fully installed and pre-configured ProactivePack solution. It is provided as a Linux virtual machine provided in Open Virtual Machine Format (“.ova”). The appliance contains three ProactivePack environments: 1) A p...
Self-Service Monitoring Portal (SMP)
Required network ports
The following table summarizes communication ports that need to be open between the different ProactivePack components. As all ports can be configured, only the default or typical values are presented. Source Destination Port (default) ...
Dictionary Editor for Monityr-X
Access, users and passwords
Access Initially, the network IP is retrieved from DHCP. The DHCP provided address can be found using VMWare VCenter or in the VM console : The Appliance home page is available at https://<appliance IP>/ User and passwords Default users/passwo...
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System Configuration
In order to manage the appliance, a Webmin interface is available on https://<appliance IP>:1000/ It is also possible to log in to the machine itself using the “admin” linux user. The admin user can su to root (sudo su -) System keyboard layout The applianc...
Test Manager
DB Configuration
In order to manage the appliance Postgres DBs, a “pgadmin” interface is available on https://<appliance IP>/pgadmin4/ It is also possible to log in to the machine itself using the “dbadmin@localhost.com” user.
Scheduler
ProactivePack configuration
In order to integrate ProactivePack with your BMC environment, basic configuration stepss should be followed as described below. License upload If no license is set or expired (a license file is required for each of the ProactivePack instances), the followin...
REST API
Components management
Apache server In order to restart http server, go to webmin / Bootup and Shutdown Select service you would like to restart; Click “Restart” at the bottom of the page: You can also manage stop/start/status using systemctl command li...
Appliance prerequisites
The .ova file can be run on VCenter 7.0 or above. For network prerequisites, see Required network ports
What's new in 24.03
This Appliance version 24.03 is based on CentOS Linux release 7.9.2009 Apache/2.4.58 PHP 8.1.27 PostgreSQL 15.6 Perl 5.16 BMC TrueSight CLI 11.3.07 ProactivePack version 24.03 For details on ProactivePack, refer to the ProactivePack User and Admini...