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Planning
Installing & Upgrading
Using, Configuring & Administering
Quick Queries for TrueSight
Calendar for TrueSight
Blackout for TrueSight
Data Editor for TrueSight
DDA Replication for TrueSight
Calendar for BHOM
Data Editor for BHOM
Blackout for BHOM
Self-Service Monitoring Portal (SMP)
Test Manager
Scheduler
REST API
Data Editor for BigPanda
Blackout for BigPanda
Release notes and notices
Planning
Configuring the appliance
Cross-launch
it is possible to configure custom actions to ease the creation of DDA entries based on events selected in an event table report. When configured, the cross-launch will lead the user into the “add entry” dialog of an existing Data Editor module, with DDA slo...
Module Reference - QuickQueries
The main configuration file for the Quick Queries module is $PRODUCT_HOME/config/custom/QuickQueries.conf. As for other configuration files, it can be edited from the ProactivePack console. Parameter Description Default/typical value ...
Security - QuickQueries
All permissions must be set in the configuration file of the groups (either using the console or editing the <groupname>.conf files in $PRODUCT_HOME/security. Permission Name Expected Value Description Configure 0 or 1 ...
Overview
The « Calendar » module provides a simple interface to generate “TIME_FRAME” objects on a target cell in TrueSight.
Creating a calendar
In order to create a timeframe, you can use the Calendar module: Recurrence details will be needed: The time frame name is mandatory and must be unique. Start date and duration must also be set before doing Next. Then reccuring type must be s...
Module Reference - Calendar for TrueSight
Custom parameters include : Parameter Description Default/typical value [Calendar] section CustomDDAUsingCalendars List of custom DDAs (and slot names) using calendars. This is useful to identify which calendars are “i...
Security - Calendar for TrueSight
The “Calendar” module requires the “View” permission to view calendars, the “Add” permission to add/modify calendars, and the “Delete” permission to delete calendars. The “Configure” permission is required to access the module configuration dialog. ...
Overview
BMC Helix Operations Management Blackout policies provide the ability to define a recurrence for the blackouts. However, if the same recurrence must be reused in other blackout policies, the recurrence must be redefined over and over again. The Helix Calendar...
Creating a calendar
The steps to create a calendar are similar to those defined in Creating a TimeFrame. i The options (recurrence, duration, etc) provided in the Helix Calendar module are limited to the capabilities provided in BHOM when a recurrence is defined. For example, ye...
Module Reference - Calendar for BHOM
Custom parameters include : Parameter Description Default/typical value [HelixCalendar] section HelixRestricted Indicates that the module poses restrictions to limit its capabilities to the BHOM recurrence choices. Do ...
Security - Calendar for BHOM
The “Helix Calendar” module requires the “View” permission to view calendars, the “Add” permission to add/modify calendars, and the “Delete” permission to delete calendars. The “Configure” permission is required to access the module configuration dialog. ...
Overview
Data Editor is an open, versatile module that provides: · Web-based create/update/delete capability on any cell DDA table. · Web-Based create/update/delete capability on DDEN tables (DDEN_MATCH_TABLE) · Web-based create/update/delete...
Creating a new module
You can create as many new “virtual” Data Editor modules as you need. Each virtual module will point to a specific cell and table. You must have “Configure” access to the Data Editor module to perform this operation. Navigate to ProactivePack Administration ...
Configuring Data Editor
You can define additional parameters for any Data Editor module such as: · Labels for the module name and fields · ToolTips for the different fields · Smart Tooltips · Source definitions to generate drop-down or autocomplete...
Excel import/export
The contents of a DDA table can be exported from the “View” dialog, in excel or csv format. The upload dialog can be used to import spreadsheet contents into the DDA table – use an export as a sample to derive the right format for the spreadsheet. i The field...
Backup/Restore
ProactivePack offers a backup/restore capability directly from the “View” page of any Data Editor module. Backups are stored in the folder $PRODUCT_HOME/data/<modulename>/backups in BAROC format. The restore operation will fully replace the current DDA co...
Module Reference - Data Editor for TrueSight
Parameter Description Default/typical value [<Module Name>] section AllowToolTipInSelect Enables smart tooltips 0 or 1 BackupExpiryDays Duration (in days) during which data backups are retained. If u...
Security - Data Editor for TrueSight
A series of permissions can be configured at group or user level to provide advanced control on what users are authorized to do within a particular Data Editor module. These permissions must be set in the configuration file of the groups (either using the con...
Overview
The Helix Data Editor module allows users to manage the enrichment data as used in “Advanced Enrichment” event policies in BMC Helix Operations Management. Once the policy is created, the enrichment data itself (normally uploaded as a CSV file in BHOM) can be...
Creating a new module
By default, automatic discovery of the dynamic enrichment tables in BHOM is enabled – a module will be created for all discovered tables in BHOM. To disable the feature, navigate to Administration ->ProactivePack -> Modules -> HELIX enrichments -> Data Editor...