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CI blackouts
Users who have the AllowImpactMode permission can create blackouts on Service model CI. ProactivePack then uses the standard BMC mechanisms to set/unset maintenance on a given CI. To do this : 1. Select the “Business Service” blackout type in the “Add ...
Security - Blackout for TrueSight
Parameter Description Default/Typical Values AllowActionBLACKOUT 1= Allow group to set periods only BLACKOUT mode 0= Disable group to set periods only BLACKOUT mode 0 or 1 AllowActionCLOS 1= Allow group...
Module reference - Blackout for TrueSight
As for other modules, the main configuration files are in $PRODUCT_HOME/config but are overriden by the $PRODUCT_HOME/config/custom ones. Review and update the following configuration parameters. Parameter Description Default/typical valu...
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Overview
The Helix Blackout module provides easy management of BMC Helix Operations Management blackout policies. The module includes a granular permission model, and provides a secure interface where operators can fill in blackout without making any mistake.
Module reference - Blackout for BHOM
Parameter Description Default/typical value BlackoutConvertionSlotsMap Contains the association between the “object” blackout fields (Object Class, Object, Parameter) and the name of those fields in Helix. Expressed as a JSO...
Security - Blackout for BHOM
Parameter Description Default/Typical Values AllowActionREOPEN 1= Allow group to set periods only REOPEN mode 0= Disable group to set periods only REOPEN mode 0 or 1 AllowApplyOnExisting 1= Allow user / gr...
Overview
The Self-Service Monitoring Portal addresses two important use cases around the configuration of monitoring in BMC TrueSight and BMC Helix Operations Management. 1. Ability to report on monitoring configurations. Using the Self-Service Monitoring Portal...
Initial configuration
Module configuration - TrueSight To allow ProactivePack to connect to TrueSight for SelfService Monitoring Portal (using TrueSight PostgreSQL DB and Rest API), the following configuration should be set in SelfServiceMonitoringPortal (ProactivePack Administrat...
Reporting
Concepts The Self-Service Monitoring Portal lets you easily build queries and reports. Queries - Include a single query against the SelfServiceMonitoringPortal database - Can be a graph, a table, or a simple list of elements - ...
Monitoring Configuration
Concepts Monitoring Catalog The monitoring catalog contains a certain number of monitoring models. The out-of-box monitoring catalog contains monitoring models for frequently encountered situations. A specific permission is required to manage th...
Database information page
The single-entry point to manage the SMP database is the “Manage database” tile in the ProactivePack Self-Service Monitoring Portal menu. Accessing this use case requires to have the UseCaseManagePolicyPermissions permission. The database management page can...
Module reference - SMP
Parameter Description Default/typical value [SelfServiceMonitoringPortal] section ExpirationAge Information age in DB. Once data is oldest than this age, information can be considered as obsolete. ExpirationAge can be ...
Security - SMP
Permission Description Default/Typical values Configure Allows configuration of the module 0 or 1 UseCaseAddMonitorToHost Allows the “manage monitoring by host” configuration use case 0 or 1 UseC...
Overview
With Test Manager, developers and testers can define and run test scenarios to verify that event management is functioning according to expectations. For example, a test case can include the generation of several events, the verification that duplicate event...
Defining and running tests
1. You define Test sets by adding a new “test set” from the Test Manager main window : 2. Once your test set is created, switch to the “Edit” display mode in the main window : 3. In the “Edit” window you can : a. Add a new ...
Module reference - Test Manager
Parameter Description Default/typical value [TestManager] section AutoBackup Automatic backup of test sets when they are edited 1 Functionality Main navigation menu entry Test Manager ...
Security - Test Manager
Parameter Description Default/Typical Values Add Provides ability to create/modify test sets 0 or 1 Configuration Provides ability to configure the module 0 or 1 Delete Provides ability t...