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Overview
The Self-Service Monitoring Portal addresses two important use cases around the configuration of monitoring in BMC TrueSight and BMC Helix Operations Management. 1. Ability to report on monitoring configurations. Using the Self-Service Monitoring Portal...
Initial configuration
Module configuration - TrueSight To allow ProactivePack to connect to TrueSight for SelfService Monitoring Portal (using TrueSight PostgreSQL DB and Rest API), the following configuration should be set in SelfServiceMonitoringPortal (ProactivePack Administrat...
Reporting
Concepts The Self-Service Monitoring Portal lets you easily build queries and reports. Queries - Include a single query against the SelfServiceMonitoringPortal database - Can be a graph, a table, or a simple list of elements - ...
Monitoring Configuration
Concepts Monitoring Catalog The monitoring catalog contains a certain number of monitoring models. The out-of-box monitoring catalog contains monitoring models for frequently encountered situations. A specific permission is required to manage th...
Database information page
The single-entry point to manage the SMP database is the “Manage database” tile in the ProactivePack Self-Service Monitoring Portal menu. Accessing this use case requires to have the UseCaseManagePolicyPermissions permission. The database management page can...
Module reference - SMP
Parameter Description Default/typical value [SelfServiceMonitoringPortal] section ExpirationAge Information age in DB. Once data is oldest than this age, information can be considered as obsolete. ExpirationAge can be ...
Security - SMP
Permission Description Default/Typical values Configure Allows configuration of the module 0 or 1 UseCaseAddMonitorToHost Allows the “manage monitoring by host” configuration use case 0 or 1 UseC...
Overview
With Test Manager, developers and testers can define and run test scenarios to verify that event management is functioning according to expectations. For example, a test case can include the generation of several events, the verification that duplicate event...
Defining and running tests
1. You define Test sets by adding a new “test set” from the Test Manager main window : 2. Once your test set is created, switch to the “Edit” display mode in the main window : 3. In the “Edit” window you can : a. Add a new ...
Module reference - Test Manager
Parameter Description Default/typical value [TestManager] section AutoBackup Automatic backup of test sets when they are edited 1 Functionality Main navigation menu entry Test Manager ...
Security - Test Manager
Parameter Description Default/Typical Values Add Provides ability to create/modify test sets 0 or 1 Configuration Provides ability to configure the module 0 or 1 Delete Provides ability t...
Overview
The scheduler module acts as simplified interface into the Windows TaskScheduler or the Linux “cron” functionality on the ProactivePack server. It lets end users schedule QuickQueries and Self-Service Monitoring Portal reports over emails, and can also be use...
Creating a job
Navigate to “Scheduler -> Add” · In the first screen “Command Options”: Schedule Id Mandatory. A short name for the job you save Command line Mandatory. The command to run from the system command line Active ...
Module reference - Scheduler
Parameter Description Default/typical value [Scheduler] section ForceDefinitionSynchroToOS In case there is a task defined in ProactivePack that is not defined at OS level, create it. Useful in migration context. ...
Security - Scheduler
The following permissions can be set to control access to the Scheduler functions Permission Description Default/Typical values Configure Allows configuration of the module 0 or 1 RunAllJobs Allows the ex...
ProactivePack REST API
ProactivePack exposes a REST API for a series of workflows available in ProactivePack. REST API usage requires first to obtain an authentication token, which can then be used for the actual requests. The documentation of the REST API calls is available dire...
Legal notice
Copyright This document and software are subject to copyright. You must not reproduce or publish this document in whole or in part for commercial gain without the prior written consent of ProactivePack SARL. You may reproduce and publish this document in whol...
Deployment options
At high-level, ProactivePack can be deployed in 3 ways : The standard product installation consists in installing ProactivePack on a server provided by the customer The appliance is a pre-configured VMWare image that contains the preconfigured ProactivePac...
ProactivePack introduction
ProactivePack is a web-based application that provides administrators and users of BMC TrueSight and BMC Helix Operations Management (BHOM) with powerful tools that will help them in their daily tasks. Various modules co-exist in the ProactivePack platform. W...
Appliance introduction
The ProactivePack Appliance contains a fully installed and pre-configured ProactivePack solution. It is provided as a Linux virtual machine provided in Open Virtual Machine Format (“.ova”). The appliance contains three ProactivePack environments: 1) A p...