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Release Notes

What is new in this version

Global

  • ImprovedBug sessions managementfixes
  • PHP 8.3 support

Blackout Management

  • REST API hardening and Sample scriptSupport for BigPanda calendars

Data Editor

  • SupportBHOM : support for BigPanda"advanced alertenrichment" tagspolicies
  • BHOM : support for multiple BHOM tenants
BHOM : export cell DDA into BHOM enrichment table

TestManagerTest Manager

  • MultipleBHOM targets: allow multiple BHOM tenants
Cmd can now be checked again regular expression in Text or attribute value in JSON

Self-Service Monitoring Portal

    Bug fixes for BigPanda
    BHOM

    Known issues

    Global

    Reference

    Description

    Workaround

    Global1

    Authentication fails when password contains accents (é,è,à …) if using TrueSight Presentation Server

    This is a Remedy Single SignOn bug

    Quick Query module

    Reference

    Description

    Workaround

    QQ6

    When using oracle, it is not possible  to run “table” queries against the “date” slot – the “date” word being reserved on oracle

    Use the mc_arrival_time instead.

    QQ7

    Microsoft SQL Server does not support searching using regular expressions. The match_regex operator is replaced by the LIKE operator when using Microsoft SQL Server

    None.

    Data Editor module 

    Reference

    Description

    Workaround

    DD1

    Upload of Excel or CSV files is not possible from workstations where Excel is not installed.

    On Windows systems you can import the registry key that contains the MIME type of the .xslx files.

    We provide a copy of this key in $PRODUCT_HOME/tools/etc/ProactivePackWinReg

    As always use caution when applying changes to the windows registry

    Self-Service Monitoring Portal

    Reference

    Description

    Workaround

    SMP2

    If a TSPS group is created when a Proactivepack TrueSight host group is created, it is thereafter not possible to delete the TSPS group using ProactivePack

    The problem is due to a limitation of the BMC REST API.

    The TSPS group must in that situation be manually deleted inside TSPS

    SMP3

    If a TrueSight CMA policy is subscribed/unsubscribed multiple times, it will still work fine but it will not be displayable and editable properly in TSPS as it supports a maximum a maximum of 3 nested agent conditions.

    None (At least until TrueSight 11.3.03) – BMC defect reference : Defect#DRTMN-67.

    SMP4

    Discovery of Instance Information for “LOG” monitoring may fail in case multiple files with a same name but a different path are declared.

    When creating a “Log monitoring – Text files” monitoring for a new file in CMA, make sure to provide a logical name.

     

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