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Release Notes

What is new in this version

Global

  • NonBackground interactiveimages mode for EncryptPassword.pl
Online documentation available and linked into product Allow direct download of logs, configuration, data and PHP error files Bug fixesadded/removed

Blackout Management

  • CustomBigPanda Blackouts available in BHOMsupport
  • CommentHelix validationBlackout regular: expressioncomment can be configuredimprovement
  • RESTSplash APIcontent improvements
changed Bugfrom fixesbar to pie to improve clarity

SelfServiceMonitoringPortal
Data Editor

  • ImproveBigPanda display of PPACK monitoring policies in tiles
    support
  • BHOM threshold: improvementsmanagement of values containing commas
  • OOTBRefine reportsAlgorilla improvements
dictionary

Scheduler

    Allow "run now" for expired tasks Force OS synchro of defined tasks if parameter ForceDefinitionSynchroToOS is set.names

    TestManager

    • RenderingBigPanda on history improved for gui and mails
    Allow sending mail to anyonesupport

    Known issues

    Global

    Reference

    Description

    Workaround

    Global1

    Authentication fails when password contains accents (é,è,à …) if using TrueSight Presentation Server

    This is a Remedy Single SignOn bug

     

    Quick Query module

    Reference

    Description

    Workaround

    QQ1

    MySQL and ORACLE are case-insensitive policy with regard to column names. Therefore, it is not possible to export/report (against the DB) on slots which have same names but different casing (e.g. : “Application” and “application”)

    None

    QQ6

    When using oracle, it is not possible  to run “table” queries against the “date” slot – the “date” word being reserved on oracle

    Use the mc_arrival_time instead.

    QQ7

    Microsoft SQL Server does not support searching using regular expressions. The match_regex operator is replaced by the LIKE operator when using Microsoft SQL Server

    None.

     

    Data Editor module 

    Reference

    Description

    Workaround

    DD1

    Upload of Excel or CSV files is not possible from workstations where Excel is not installed.

    On Windows systems you can import the registry key that contains the MIME type of the .xslx files.

    We provide a copy of this key in $PRODUCT_HOME/tools/etc/ProactivePackWinReg

    As always use caution when applying changes to the windows registry

     

    Blackout module

    Reference

    Description

    Workaround

    BL1

    Compilation of the blackout-related rules may fail with the out-of-box cell knowledge base

    Apply the changes described in section Blackout Management

     

    DDA Replication module

    Reference

    Description

    Workaround

    DDAR1

    In the task creation dialog, only the DDAs that are defined on the cell where the module is installed will be shown, even if the “source cell” chosen for the task is different

    Declare all DDAs in the KB of the cell where the DDA Replication module is installed.

     

    Self-Service Monitoring Portal

    Reference

    Description

    Workaround

    SMP1

    Parameter KPI information is obtained only from the KMs. If the KPI attribute is modified in TSIM, this is not discovered.

    Update the file $PRODUCT_HOME/data/SelfServiceMontioringPortal/reference/ParamList.txt manually

    SMP2

    If a TSPS group is created when a Proactivepack TrueSight host group is created, it is thereafter not possible to delete the TSPS group using ProactivePack

    The problem is due to a limitation of the BMC REST API.

    The TSPS group must in that situation be manually deleted inside TSPS

    SMP3

    If a TrueSight CMA policy is subscribed/unsubscribed multiple times, it will still work fine but it will not be displayable and editable properly in TSPS as it supports a maximum a maximum of 3 nested agent conditions.

    None (At least until TrueSight 11.3.03) – BMC defect reference : Defect#DRTMN-67.

    SP4

    Discovery of Instance Information for “LOG” monitoring may fail in case multiple files with a same name but a different path are declared.

    When creating a “Log monitoring – Text files” monitoring for a new file in CMA, make sure to provide a logical name.

     

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