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Help pages In order to help users understand what they need to input, help files can be added. When available this help will be shown in ProactivePack as in the example below.     If a html file is available, then the question mark can be clicked to sho...

Custom blackout templates can be created using the using the file $PRODUCT_HOME/ /config/custom/customs_periods.cfg  A custom blackout template is made up of  2 parts: 1.       Custom blackout “macro” definition 2.       Each custom blackout item definitio...

Two main ways of communication can be used to send events to the cell and manage blackouts. Depending on architecture or security impacts one or both methods can be used. Here is a summary for each solution: Solution Communication details B...

Blackout profiles provide a simple yet powerful way to create complex blackout conditions. Multiple event conditions (e.g. on several hosts and/or objects) can be grouped together within a same profile. Once a blackout profile has been created, it can be used ...

Users who have the AllowImpactMode permission can create blackouts on Service model CI. ProactivePack then uses the standard BMC mechanisms to set/unset maintenance on a given CI. To do this : 1.       Select the “Business Service” blackout type in the “Add ...

 As for other modules, the main configuration files are in $PRODUCT_HOME/config but are overriden by the $PRODUCT_HOME/config/custom ones. Review and update the following configuration parameters. Parameter Description Default/typical valu...

    Parameter Description Default/Typical Values AllowActionBLACKOUT 1= Allow group to set periods only BLACKOUT mode 0= Disable group to set periods only BLACKOUT mode 0 or 1 AllowActionCLOS 1= Allow group...

Data Editor is an open, versatile module that provides: ·         Web-based create/update/delete capability on any cell DDA table. ·         Web-Based create/update/delete capability on DDEN tables (DDEN_MATCH_TABLE) ·         Web-based create/update/delete...

You can create as many new “virtual” Data Editor modules as you need. Each virtual module will point to a specific cell and table. You must have “Configure” access to the Data Editor module to perform this operation. Navigate to ProactivePack Administration ...

You can define additional parameters for any Data Editor module such as: ·         Labels for the module name and fields ·         ToolTips for the different fields ·         Smart Tooltips ·         Source definitions to generate drop-down or autocomplete...

The contents of a DDA table can be exported from the “View” dialog, in excel or csv format. The upload dialog can be used to import spreadsheet contents into the DDA table – use an export as a sample to derive the right format for the spreadsheet. i The field...

ProactivePack offers a backup/restore capability directly from the “View” page of any Data Editor module. Backups are stored in the folder $PRODUCT_HOME/data/<modulename>/backups in BAROC format. The restore operation will fully replace the current DDA co...

Parameter Description Default/typical value [<Module Name>] section AllowToolTipInSelect Enables smart tooltips 0 or 1 BackupExpiryDays Duration (in days) during which data backups are retained. If u...

A series of permissions can be configured at group or user level to provide advanced control on what users are authorized to do within a particular Data Editor module. These permissions must be set in the configuration file of the groups (either using the con...

The « DDA replication » module provides a simple interface to create and run replication tasks. Replication tasks allow the distribution of DDA contents from one to multiple other cells. This is useful in numerous scenarios, such as : -          Synch up dat...

From the console A replication task is simply executed by calling the “TriggerReplication” action from the task context menu :   From the command line Once a replication task has been defined, it can be called from the command line. The task can be addre...

Refer to the Data Editor reference section for common parameters. Custom parameters include : Parameter Description Default/typical value [Custom] section BackupFolder Location of temporary and backup data files ...

Refer to the Data Editor security section for details.

BMC Helix Operations Management Blackout policies provide the ability to define a recurrence for the blackouts. However, if the same recurrence must be reused in other blackout policies, the recurrence must be redefined over and over again. The Helix Calendar...

The steps to create a calendar are similar to those defined in Creating a TimeFrame. i The options (recurrence, duration, etc) provided in the Helix Calendar module are limited to the capabilities provided in BHOM when a recurrence is defined. For example, ye...